Our Policies
Policies
We believe in transparency and clear communication. The following policies are in place to ensure smooth service and mutual understanding between our team and valued clients.
Deposit Policy
To secure your appointment and reduce last-minute cancellations, we require a $50 deposit at the time of booking.
Deposit Application: This deposit will be applied toward your final invoice at the completion of the service.
Cancellation Policy:
If you cancel your appointment more than 24 hours in advance, your deposit will be fully refundable or applied to a rescheduled appointment.
If you cancel within 24 hours of the scheduled service or fail to be present at the time of service (no-show), the deposit will be forfeited and cannot be refunded.
Rescheduling: We understand that emergencies happen. If you need to reschedule, please do so at least 24 hours in advance to retain your deposit.
Payment Policy
Payment for all services is due immediately upon completion of the repair or service. To provide flexibility and convenience, we accept a variety of payment methods including major credit and debit cards (Visa, MasterCard, American Express, and Discover), as well as cash, Zelle, Venmo, and CashApp. We kindly ask that clients have their preferred method of payment ready at the time of service to ensure a smooth and efficient transaction process.